
Journey Mapping.
We discuss how Journey Mapping is used to provide a bird's eye view of a user's process to accomplish their goals.

Wireframing.
A simple visual of your product or website that allows team members to communicate the structure of your product.

Storyboarding.
We discuss how storyboarding helps designers immerse into the users world in order to develop products or services that address their needs and pain points.

User Personas.
We discuss how personas can help create an accurate representation of key audience groups.

Design Hypothesis.
A method that allows for an idea to be put to test in order to uncover the root cause of an outcome.

Design Pattern Library.
Create an asset library to use as a guideline throughout a project. This library can be used to create efficiency in your workflow while helping maintain the consistency of a project.

Prototyping.
A quick and easy way to sketch out your idea either on paper or digitally to find the common errors, get feedback from user experiences to create a functional product.

Site Mapping.
Organising a website vastly improves the user experience. It can also lead to some unique opportunities to guide users through various funnels with ease and added effectiveness.

Solution Sketching.
We discuss how a simple sketching exercise can be used to align team communication prior to the prototyping phase of a project.

Cognitive Walkthrough.
A quick and easy method to identify common problems when users aren't immediately accessible.

Heuristic Evaluation.
We discuss a useful method to discover large usability problems at speed without additional research.

Hopes and Fears.
Akin to establishing anti-goals, mapping out fears alongside hopes can be an invaluable exercise for project management.

Contextual Inquiry.
To improve practices it is important to have full context and understanding of how and why users do what they do.

Affinity Diagrams.
Also known as 'The KJ-Method', named after inventor Jiro Kawakita. This allows groups to quickly reach a consensus on priorities of subjective, qualitative data.

Lean Coffee.
A contemporary take on meeting structures is to arrive without agenda, and collectively create a collective format in line with the entirety of the group.

Stakeholder and User Interviews.
The human-centric approach is crafted with genuine data from your target audience. This interview methodology is highly advantageous for aligning your path to growth, and success.

Dot Voting.
A method to facilitate better group decision making, which in turn leads to action through considered consensus.